Last updated: September 30, 2026
We can't wait to get your Welcome Home goodies to your door! Here's everything you need to know about how and when your order will arrive.
Where we ship
We currently ship to the United States only, but plan to expand this in the near future for our international customers.
Order processing time
Orders are processed within 1 to 3 business days after payment is confirmed. Business days are Monday through Friday, excluding holidays. During busy seasons like the holidays or new product launches, processing may take a little longer, and we'll let you know if so.
Shipping rates and delivery times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard | 3 to 7 business days | $7.99 |
| Expedited | 1 to 2 business days | $24.99 |
| Free Shipping | 3 to 7 business days | On orders over $75 |
Delivery times start once your order ships, not when you place it. They are estimates and are not guaranteed.
Order tracking
Once your order ships, you'll receive an email with your tracking number. Please allow up to 24 hours for tracking to update.
Seasonal and holiday items
Our seasonal collections, like the Thanksgiving 2026 paper tablecloth, placemat set, and table runner, are popular and sell fast. To have them in time for your gathering, we recommend ordering at least 10 to 14 days before your event.
2027 Date Planners
Planners ship (when available / starting on November 15, 2026). If you order a planner together with other items, your order will be packaged and shipped together, and we'll let you know.
Packaging
We pack paper goods both flat and rolled to help them arrive as inexpensively as possible as quickly as possible, ready to use. Jewelry is packaged carefully so it's gift-ready. Other items are packed with care in tissue paper and boxes.
Incorrect address
Please double-check your shipping address at checkout. We're not responsible for orders shipped to an incorrect address provided by the customer. If you notice a mistake, contact us right away at hello@welcomehomebygina.com and we'll do our best to fix it before the order ships.
Lost, delayed, or damaged packages
Once a package is handed to the carrier, delays are out of our hands, but we'll gladly help. If your order hasn't arrived within 14 business days of shipping, or it arrives damaged, email us at hello@welcomehomebygina.com with your order number (and photos if damaged) and we'll make it right.
Customs, duties, and taxes (international orders only)
Customers are responsible for any customs fees, duties, or taxes charged by their country.
Questions?
Reach us at hello@welcomehomebygina.com.